Minding the 4 P's of Personality Styles
by Tony DiLeonardi
My last post introduced the four main personality styles and how
to determine your style by evaluating your approach to both
decision making and tasks. However, being able to identify
someone's personality style is only the first part of managing the
personality factors in conflict. To fully prepare you, we'll now
review the traits of each style and how to manage each one in a
conflict situation so you can effectively diffuse (vs. ignite) a
potentially explosive situation.
Powerhouses: This style
is all about the bottom line. When dealing with conflict
with the Powerhouses it is important to be direct, but also
Perfectionists: This style
is focused on details and accuracy. In a conflict scenario with a
Perfectionist, be more logical and diplomatic.
People People: This
style is relationship-focused, tactful and amiable. When
dealing with conflict with People People, stay slow and
Persuaders: This style is
energetic, optimistic and creative. In conflict
scenarios with Persuaders, focus on positive energy.
You should also be aware of the natural conflict situations that
occur due to core personality types. Typically, the highest
conflict potential exists between the Powerhouse and People People
styles, with the Persuaders and the Perfectionist styles also prone
I'll leave you with a word of caution as you apply these
concepts within your practice: Never forget the basic
premise of "one-size does not fit all." Rather, apply these
concepts as guides to help you better navigate the common
personality traits we share, but at the end of the day it should be
the individual within each client that determines your course.