Mastering Conflict

Turning conflict into connection

We tend to shift between evasiveness and aggressiveness when managing conflict. Although conflict is inevitable and many try to avoid it, avoidance perpetuates tension and prevents productive solutions. Alternatively, others may be overly aggressive and negatively impact relationships.

Handled effectively, conflict is a powerful tool that improves performance and productivity. Those who embrace conflict create strong, lasting relationships. Wealth professionals will leave this presentation armed with techniques to help master conflict and create win-win solutions.